- For projects valued over £1,000, a written contract outlining payment terms and conditions will be required.
- For projects valued £1,000 or less, we offer 3 revisions on mockups, provided the client responds within 5 business days of receipt. Failure to respond within this timeframe may incur additional charges for alterations.
- We provide revisions according to the package purchased, contingent on timely client feedback within 3 business days of receipt. Delays in feedback may result in additional charges for revisions.
- Original content and revisions are provided based on the package purchased. Failure to respond to revisions within 3 business days may incur additional charges for subsequent edits.
- Upon approval and final payment, the client owns all rights to the designs and deliverables. We transfer all claims and copyrights to the client.
- We reserve the right to revise these Terms and Conditions without notification. By using our site, you consent to be bound by the current version.
- The client retains ownership of logos, drafts, and related materials. We reserve the right to use logos for promotional purposes, including portfolio use, unless explicitly authorized otherwise.
- We maintain records of finalized designs for 6 months. After this period, files may be permanently deleted.
- We are not liable for correspondence from email addresses or phone numbers not affiliated with our domain (info@rawdigitals.co.uk) or listed on our website
- We offer 24-hour customer support via our toll-free number (+1234567890).
- In the event of an unjustified payment dispute, we reserve the right to terminate the contract, cease services, and demand immediate payment of outstanding balances.
- Upon project completion, clients are required to sign a User Agreement Form confirming acceptance of the work. Failure to provide the signed form may result in project closure delays.
- By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.